Managing Access to Cloud Resources

As you start your cloud incubation journey, one of the very first hurdles you would run into is access management. How to secure access to your cloud provider? Whom do you allow to provision resources? Do you want to centralize the provisioning, or empower project teams with self-service capability? Can we leverage on-premise identity stores for cloud access? Needless to say, these aspects can get quite tricky. In this post, I will talk about different options around managing accessibility to cloud services and as always would love to hear your feedback.

No Self Service: Many organizations looking at cloud as an extension to their data center, and want similar to enforce similar control over their cloud environment. Their IT team provisions and de-provisions cloud resources as necessary. But the end users have no direct access from their end. They still raise a ticket through tools like Service Now which are then full filled by IT Ops through automation or manual setup.

Self Service via Custom Portal: This is standard practice across many organizations. Instead of providing direct access via cloud service provider portal, they create a layer of abstraction – a custom portal for managing access. This is definitely feasible as most of the cloud service providers have APIs, controlling access to cloud resources. A typical custom portal can help drive governance. An example use case could be – someone requests a VM image and an request approval email is automatically sent to her manager. Further custom portals can provide a unified view catering to different cloud platforms – i.e. a single UI to provision workload on AWS, Azure or Google Cloud. But challenge with such initiative is to keep pace with new cloud services. Most of the cloud platforms are introducing new features biweekly, making custom portal a never ending project. One solution here could be to control the feature scope of the custom portal – e.g. cater to just IaaS services – Compute, Network, Storage & Security.

Controlled Access to Provider portal with extensions: Many enterprises don’t want to reinvent the wheel. Their intent is to add only delta functionality to the existing self-service cloud provider portal. For instance, most of the cloud provider portal have no context of the consuming enterprise, its projects, its policies, etc. In such cases, it makes sense to augment cloud provider portal with additional project view and build an ecosystem to enforce organizational policies. E.g. When User A logs into the extended Portal she can view the list of projects (a project can have a direct mapping to cloud subscription or account), her role / rights on each. But provisioning any cloud resources would have to be carried out through provider portal (may be a SSO with provider portal). Depending on the rights user has, she will be able to provision only those cloud resources.

Let’s understand the last option from Microsoft Azure perspective, though similar features are available in other cloud platforms like AWS as well.

Single Sign On:
To setup Single sign on you will require Azure Active Directory domain configuration and ADFS setup. You can find more details here. This ensures that only employees of the organization will have access to Azure portal & resources.

Controlling access to resources:
SSO is great, but you don’t want every user of the organization to have unrestricted access to Azure resources. Rather only the authorized set of users should have access to them. That’s where Role based access control comes in. A role in RBAC terms is a collection of actions that can be performed on an Azure resources or group of Azure resources (group of resources referred to as ‘Resource Groups’ in Azure are containers holding resources for a given application). RBAC is currently supported in Azure Preview Portal only. You can also configure the access through PowerShell.

Azure RBAC

Subscription, Administrators & Azure AD:
While RBAC is the preferred way of setting access control, knowing the different Azure Portals administrative roles is necessary to gain comprehensive understanding. Once you sign up for Azure EA, MS sets up an account for you called ‘Enterprise administrator’. As an enterprise admin you can create different accounts and subscriptions. Each account has an Account administrators who in turn can create multiple subscriptions, with each subscription having its own service administrator. Service Administrator is the super user having complete access to the subscription and can provision resources (VMs, Databases, etc.) as required. Service Administrator can also create co-administrators as required to support them with administrative tasks.
Coming to Azure AD, you can create, rename, delete Azure AD from Azure Portal. Every Azure Subscription can trust only one Azure AD and only service administrator has the rights to choose the trusted AD for a given subscription (Settings -> Subscriptions -> Edit Directory).

Azure Subscription & Azure AD

Hope that provided some good perspective. As always do drop a note below, on how are you managing access to cloud resources.

Overview of Office 365

Office 365 is suite of Microsoft products delivered software as a service from cloud. For consumers it represents a simplified pay as you go model, helping them use office products across multiple devices while for the enterprises the value proposition is workplace transformation by driving Enterprise Mobility.

Consumers can now pay a monthly subscription fee and have the word, excel and other office tools installed across 5 PCs and Macs. Users also get 5 more mobile office installs for Android and iOS platforms and there is a feature available called Office on demand which allows users to temporarily stream office 2013 applications on a windows 7 / 8 PC. In addition, one gets 20 GB of SkyDrive integrated with Office Web Apps (a subset of desktop version) and 60 Skype world minutes to make calls in over 60 countries.

Image

Enterprises, on the other hand, are being disrupted by various needs of geographically distributed teams, decentralized work locations, BYOD and data security, social engagement platforms, etc. Office 365 for enterprise, adds additional hosted services like Exchange, Lync, SharePoint, Yammer, SkyDrive Pro, etc. to cater to these needs. These services can be accessed using Single Sign On with an on premise AD / ADFS. What’s more, with SaaS model you take the entire IT complexity and management out of the equation.

Office 365 also has something for developers. The developer subscription which is bundled free with MSDN subscription or otherwise costs 99 USD, allows developers to build applications for Office 365 including SharePoint Online. These applications typically enhance office tools – for instance an enterprise can develop set of applications for their employees and avail them under my organization section of the portal. Developers can do application development using familiar development tools. For small enterprises, which want an easy way to augment the OOB office functionality, office team offers “NAPA” – office 365 development tools right of your browser. In addition to this, enterprise developers can also use Visual Studio. ISVs planning to develop commercial applications, can publish their applications to the office store.

Windows Azure vs. Force.com vs. Cloud Foundry

Below is a brief write up of some personal views. Let me know your thoughts.

Windows Azure is the premier cloud offering from Microsoft. It has a comprehensive set of platform services ranging from IaaS to Paas to SaaS. This is a great value proposition for many enterprises looking to migrate to cloud in a phased manner; first move as-is with IaaS and then evolve to PaaS. In addition, Azure has deep integration across Microsoft products –including SharePoint, SQL Server, Dynamics CRM, TFS, etc. This translates to aligned cloud roadmap, committed product support and license portability. Though .NET is the primary development environment for Azure platform, most of the Azure services are exposed as REST APIs. There are JAVA, Ruby and other SDKs available which allows variety of developers to easily leverage Azure platform. Azure also allows customers to spawn Linux VMs, though that’s limited to IaaS offerings.

Force.com allows enterprises to extend Salesforce.com – the CRM from SalesForce. Instead of just providing SDKs and APIs, Salesforce has created force.com as a PaaS platform – so that you focus only on building extensions; rest is managed by Salesforce. Salesforce also provides a marketplace ‘AppExchange’ where companies can sell these extensions to potential customers. Though force.com offers an accelerated development platform (abstracting many programming aspects), programmers still need to learn APEX programming language and related constructs. Some enterprises are considering force.com as their de-facto programming platform – taking it beyond the world of CRM. It’s important to understand the applicability of force.com for such scenarios would typically be limited to transactional business applications. So, where should enterprises go when they need to develop custom applications with different programming stacks and custom frameworks? Salesforce answer is Heroku. Heroku supports all the major programming platforms including Ruby, Node.js, JAVA, etc. with exception of .NET. Heroku uses Debian and Ubuntu as the base operating system.

Many enterprises today are contemplating their move to PaaS cloud citing vendor lock-in. For instance, if they move to Azure PaaS platform their applications would run only on Azure, and they would have to remediate them to port to AWS. It would definitely be great to have a PaaS platform agnostic of a vendor. This is the idea behind open source PaaS platform Cloud Foundry. It’s an effort co-funded by VMware and EMC. VMware offers a Cloud Foundry hosted solution, with the underlying infrastructure being vCloud. Cloud Foundry supports various programming languages like Java, Ruby, Node.js, etc. and frameworks like MySQL, MongoDB, RabbitMQ among others. VMware also offers vFabric, a PaaS platform focused on JAVA spring framework. vFabric is an integrated product with VMWare infrastructure, providing a suite of offerings around Runtime, Data Management and Operations. I feel future of vFabric is likely to depend on the industry adoption of Cloud Foundry (there is also another open source PaaS effort being carried out by Red Hat called OpenShift).

Overview of Google Cloud Platform

In next few posts, I will try to give a brief overview of major Cloud Computing platforms. As I started writing this post, it reminded me of an incident. Few years back I was chatting with a Microsoft Architect. He proudly told me that if Google were to shut tomorrow, none of the enterprises would care about it. Well, since then things have changed. From a provider of search engine, email and mobile platform (Android), Google has made it ways into enterprises. To add another experience, recently I was visiting a fortune customer and saw one of the account managers using Gmail. While my first reaction was he shouldn’t be checking his personal emails at work (we were discussing something important), he, in fact, was replying to an official email. I learned from him that they were among the early adopters of Google Apps. With those interesting anecdotes, below is quick overview of Google cloud platform.

Google Apps – You can think of Google Apps as a SaaS offering more on the lines of Microsoft Office 365. It includes Gmail, Google Calendar, Docs, Sites, Videos, etc. Value proposition is – you can customize these services under a domain name (i.e. white label). Google charges per user monthly fee for these services (this fee is applicable to Google Apps for Business; Google also offers a free version for educational institutions under brand Google Apps for Education). In addition, Google has created a market place (Google Apps Marketplace), where organizations can buy third party software (partner ecosystem) which further extends Google Apps. As you would expect, Google also provides infrastructure and APIs for third party software developers.

Google Compute Engine – GCE is the IaaS offering of Google. Interestingly, it offers sub hour billing calculated at minute level with minimum of 10 minutes. For now only Linux images / VMs are supported. Here’s a Hello World to get started with GCE. Note that you need to setup your billing profile to get started with GCE.

Google App Engine – GAE is an ideal platform to create applications for Google Apps Marketplace. A PaaS offering from Google – easy to scale as your traffic and data grows. Like Microsoft’s Windows Azure Web Sites, you can serve your app from a custom domain or use a free name on appspot.com domain. You can write your applications using JAVA, Python, PHP or Go. You can download respective SDKs from here along with a plugin for Eclipse (SDKs come with an emulator to simplify development experience). With App Engine you are allowed to register up to 10 applications per account – and all applications can use up to 1 GB of storage and enough CPU and bandwidth to support an application serving around 5 million page views a month at no cost. Developers can also use NoSQL (App Engine Datastore) and relational (Google Cloud SQL) stores for storing their applications data. Google Cloud Storage a similar offering to Windows Azure Blob Storage, allows you to store files and objects up to terabytes in size. App Engine also provides additional services such as URL Fetch, Mail, Memcache, Image Manipulation, etc. to help perform common application tasks.

Google BigQuery – BigQuery is an analytic tool for querying massive datasets. All you need to do is move your dataset to Google’s infrastructure. After that, you can query data using SQL-like queries. These queries can be executed using a browser or command line or even from your application by making calls to BigQuery REST API (client libraries are available for Java, PHP and Python).

So, in a nutshell these are the major offerings of Google Cloud platform encompassing SaaS, PaaS and IaaS. Google Apps appears to be the most widely used of all offerings, with Google claiming more than 5 million businesses running on it.

Hope you found this overview useful.